18 Mar, 2020 → by ClaimboUser90610
Having issues with gym manager

2

Signed a 2 year contract with my local Anytime Fitness, which is quite close to my house. I was told repeatedly that this gym was in line for updates as nothing "new" was being done to the gym. I did not feel safe in this gym after hours when I was the only member there. During the few weeks I did use this gym I would see members bring non-members in to train after hours. I reached out the the manager several months after I joined to discuss cancelling and he offered me the remaining balance @ 40%, which I was unable to afford at the time. It's now been a year in to my contract and I reached out to the new manager to discuss cancellation. He offered me the remaining balance @ 75%, which I really cannot afford. His reply was "It's hard to justify working with members in these matters when they openly and deliberately chose to use our direct competition instead of using the membership they are paying for." This reply is beyond RUDE and so uncalled for.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Anytime Fitness you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.