Asked for an estimate. They went to property and never hear back from them. Two weeks go by. I don't hear from him. So I call back. "Didn't you get my text?", he says. Uh no, my home phone doesn't have text. Voice mail or email a problem for you? Anyway, I give him another chance. Goes back out to reconfirm. Says leak is from the chimney. Needs repair and new flashing. Gives me an estimate. I am read to give the go ahead and even have credit card info to pay. Says he will send contract and chimney guys contact info. Three days go by, no response. Tenants leak still leaking. Drip, drip, drip. I cancel and am now looking for another company that will hopefully not waste more of my time.