I ordered a laptop on their website after 6 days without an update of what's happening with my order and not receiving the item, I called them. The lady who answered asked me for the order number then she hang on me after I gave her the number. I called back and another person answered and told me my order is being processed and he cannot give any more information. I asked to speak with a manager and he said he will put me through to a manager but came back after a long wait and said he spoke with a manager and he doesn't have any more information. Then I asked him to cancel the order, he immediately hanged up without saying a word! Very unprofessional.