First thing… This is not necessarily a complaint since I am quite happy with the holster. It was definitely worth the wait for a custom made piece of equipment that my XD45 fits in perfectly. It only took about 15-20 minutes to get it adjusted to my comfort level and it I absolutely love it! The straps...
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I recently purchased a beautiful black leather holster from Craft Holsters on 9/27/2017. Prior to my purchase of the holster; I emailed back and forth with the staff from Craft Holsters with many questions regarding the specifications for my new holster. The staff was very welcoming and helpful with answering all my questions. They also answered all...
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Dear Craft Holsters, Before purchasing your IWB holster, I did extensive research online. It seems that your company had some miscommunication in the past, but I decided to take a gamble given the low price and apparent high quality of your products. I’m now happy to add my stellar review – 5 stars! Even though you’re based...
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well, I would like to say thank you for the holsters, customer service and keeping me posted on my order. I am very satisfied with the craft 100% !! Very true to fit and awesome leather craftsmanship was put in to my holsters. My 357 Ruger GP100 is very very snug and will take some break-in which...
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well, so my name is Karl and I am a law enforcement officer. I come from Alaska and want to share with you my experience regarding the holsters offering by the website: craftholsters.com It seems there are some people who were a bit disappointed and I asked myself why is it so as I am very happy...
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Poor service
I signed up for dry cleaning of the car interior on October 16, 2020 (car bmw 3 series). The next day in the morning I received a car - in general, cleaning was mediocre for a service fee of 80 AUD. The luggage compartment of the cabin was not blown out, which was quickly blown out on my instructions, but in the following days I noticed that the bardachok had not been blown out either. Overall rating - is cleared by ticking without increased interest in higher quality of service. With dry cleaning everything is clear, not bad at all, but for 80 AU$ it could be better, but the story did not end there. The moment I take the car out of the dry cleaning, I notice that the car key is hard to feel in place, but at first I thought that maybe I put it wrong myself, but when I stop I realize that the key is difficult to take out. Somehow I removed the key and realized that the cover was broken for the lock (picture attached). Since such a defect was not a call back to the cabin before the dry cleaning of the cabin, its manager is responsible and says to drive back to the masters who cleaned, so I do. We talk to the master that there can be everything - the key is worn out, at the wrong moment it happened, etc. TT, which I understand, but does not change the fact that it happened right after their service. Since my car needed to polish the headlights, I try to reach a compromise - to provide me with free headlight polishing or at least a discount of 5-10 dollars at the company's net cost, which is a small thing compared to changing the lock (100-150 dollars). I call the head of the company and tell me my offer. The head of the company promises to talk to the master,who did the chemical and call me back tomorrow. But unfortunately today is 04. 11. 2020 and I still haven't received the call... Reading other complaints, I understand that I am not the only one who has not received the promised call from the head of the company. With all of the above in mind, understand for yourself that behind this acclaimed facebook, this company is not so shiny and customer-oriented.
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