26 Apr, 2015 → by ClaimboUser992368
Handepay & Merchant Rentals Contract Scam
2
Just a warning as I've fallen foul of a handepay / Merchant Rentals contract !! Anyway, I signed a 36 month contract - no probs there as I knew that was the term although a bit worried as a new business and 3 years was a long time - this expired in January this year. I Duly sent in written request to cancel contract only to receive a very curt letter back advising me that the contract had extended for a further 2 years because I didn't give notice 12 months before the expiry of the 36 months that I wanted to cancel!!! Firstly, I didn't know at 24 months that I'd not want it to continue so I wouldn't have given notice at that point. whilst the salesman was very specific about the 36 month term, there was absolutely no mention of this ridiculous "on the dot, 12 months in advance" notice period, nor the 2 year enforced extension to the contract. The upshot is they want £600 from me to return the *** thing to them - money I don't have as business is poor. now - they won't budge on the contract and trading standard tell me that whilst they agree the contract is unfair and unreasonable, as a business-to-business contract I do not have ANY protection in law against this kind of thing! Anyone, any ideas or advice (apart from *** the bullet and never trust a salesman), and why is there no protection for business contracts, no wonder so many small businesses go under !!