I would not trust Merchant Rentals. The staff were lovely on the phone but I was surprised to find out that after having my terminal for years I was trapped in some kind of automatic renewal. I have had to give up working for heath reasons and this is financially crippling. I explained to them that I...
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Please knowbody go with these cowboys. U have to give 12 months notice to terminate your contract. Yes 12 Months. Or u will end up with a massive bill. They have no customer loyalty. And even the littlest thing they can’t do right!!!!
Stay away from Merchant Rentals and Handepay! Signed up with Handepay but machine belongs to Merchant Rentals. My shop has closed down and I returned termiinal in working order having given 3 months notice. They still insist I have to pay another 4 months rental til the end of the contract period. Recieved letter this morning threatening...
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I was grateful to come to the end of the 3year contract and when I tried to cancel they said that they had automatically renewed it for another year and that I would have to pay remaining 10 months! Apparently to cancel in November 2017 I will now have to give notice by August 2017. I called...
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We took out a contract with them on the understanding that the business would be sold in the following year as we were retiring. We were assured by their rep that this was fine and not an issue. On returning the terminals upon our retirement and cancelling the services they have demanded (or Merchant Rentals who incidentally...
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