Purely a scam, I have received not; any type of bill, receipt, breakdown and explanation of charges, how many months of added fees keranique will keep charging me for a product I cancelled, we are now up to hundreds of dollars for one bottle of cheap vitamins and one "free" sample box of hair loss product. I was traveling when the box arrived so my "free trial" time had passed and could not understand any persons "english" on the phone. Hugely stressful and frustrating, I feel I got tricked and now I am trapped. I filed a dispute with my credit card company but keranique fought it and my ccard people let them make the charges. I have no paper trail because I was given nothing. So sad this company tricks people then legally binds them into paying hundreds for a cheap quality product. I have no idea what to expect, are they going to continue charging me $170 a month the rest of my life? I see no way out, I have never sued anyone in my life, however if there were a class action suit against this company, I would join, definitely join. Clearly keranique is intentional on trapping people and rendering them blind and powerless to fight the ridiculous charges and have no mercy or given me a clear definite explanation or information. This whole dead end process has waste so much of my valuable time and caused so much anxiety and frustration. Next step; I need to brush up on my consumer rights, now where do I find that? Clearly upset in california