14 Feb, 2020 → by ClaimboUser348092
Grubhub delivery driver [protected]
1
We ordered Indian food from the same restaurant in Eastvale using your driver. He never texted regarding his targeted delivery time as 3 past drivers have, but attempted to call. We receive constant unwanted robo calls, so we didn't answer his call. We received a text from grub hub saying he couldn't locate our address and he was leaving in 8 minutes. So my wife and I stood out in front of our house for 15 minutes looking for a lost driver. We have had three other deliveries from this same restaurant we no problems. We were finally able to contact this driver who said he would not return to our house because he was out of the area. He said we needed to contact grub hub customer service, so we did. They said the driver did everything he had to do and refused to reimburse us our money, only $24. But they offered us 50% off our next order. What a joke. The lazing driver probably never got out of the car.