I ordered a couple of purses. One of them arrived pretty early, it is exactly as described in the website and it's super cute. The other one was out of stock and they kindly offered me to change it for another one or return my money. I tried finding another purse that I liked, but the others that I liked were not in stock either, so I ended up asking for them to make a refund to me. they did without any issues or problems. I was really glad that they made everything so easy and fast, with a great treatment. Their service is great and their products are cheap and beautiful! When I have to buy clothes, I always choose them. I recommend it to everyone.