I have always avoided online classes due to worries about procrastination and concerns about difficulty of classwork without the hands-on you get from sitting in a classroom. Right now, "post-Covid", I find this to be a great experience. It's truly your responsibility to get on the assignments and learn. Each assignment has a due date, you can do it or not. If not, you may not pass your certifications. Yes, you can probably do this on your own, by finding books and being diligent with learning the objectives through the CompTIA or Microsoft websites. With my naivety to IT, I wouldn't want to do it completely on my own. The mentors and instructors are there to help whenever you need them (except maybe Sunday). We are given direct contact information so that, if you need it, you can reach your mentor. I have passed certifications as First Time Go so far (CompTIA 1001 and MTA Security), and that was also one of my goals. This does take a lot of work on the student's part, but it's not necessarily a bad school. Each time you take the exams, payment must be made. The school takes care of that for you. Three attempts on each are paid by the school. Formulate your own opinions. User's recommendation: See for yourself before trusting "bad" reviews blindly.