My friend asked me to buy some products for her. After i placed the order, in 2 minutes, she called me and told me that she change her mind and does not want it anymore. I called customer service immediately and was pretty sure that i cancel the order as the order was placed 5 minutes ago. I was very surprised as the customer service refused to cancel the order and told me it is processed. after argued with her in 10 minutes, the order still cannot be canceled. I can understand that the order cannot be cancelled after it is shipped.how come the order being processed in 5 minutes? This is first time that online order cannot be cancelled before it is shipped. Worst customer experience ever! Never buy anything for GNC anymore!