i was on ebay recently a bought an dvd i was looking for from moviemars. After i submitted payment, the next day i received an email saying" The item listed below is temporarily delayed, but we anticipate shipping it in the next 1-3 days, and you will be notified the moment it has shipped. In the unlikely event your item should experience further delay, you will be notified again. Inventory errors/issues are rare but can occur and we apologize for the delay. Realizing delivery time is sometimes critical, we'd like to immediately extend the option to cancel and receive a full refund (including shipping) for the item listed above should you be unwilling or unable to wait. Please be aware that refunds will only be provided for items that have not shipped at the time the refund is processed. You will not be asked for any personal, financial or identity information. You may also leave comments regarding your refund request if you wish. If you're content to wait, you need do nothing further. All orders are worked continuously until they are either fulfilled or refunded at the customer's request, and you will receive additional status updates regarding your order. For questions or other concerns regarding your order, please visit our help page. If you need further assistance, simply reply to this email and a customer service representative will happily assist you. Thank you for your business! MovieMars.com now i didnt think much of it since accidents happen so i waited 3 days with no word i sent them a response saying"just wondering when im going to get my package" with in an hour i got a reply saying"Hi, I’m truly sorry for the trouble with your order. It has not shipped due to an error in our warehouse. Our stock numbers showed we had the item on hand but there were actually none in the warehouse. As such, we've been attempting to get it daily from our suppliers without success. Our system will automatically refund any unshipped items after a few weeks or you can request a refund at anytime should you no longer wish to wait. I apologize for the inconvenience our error has caused. --------------- Shea Customer Service Representative Movie Mars, Inc. 1113 Technology Drive |Suite A Indian Trail | North Carolina | 28079 www.moviemars.com After i got that i decied to do a little research and found that these people are scammers that either dont ship at all or ship a broken or wrong item" so i requested a refund through there website and sent them an email saying i did and i got this response."Hi, I’m truly sorry for the trouble with your order. It has not shipped due to an error in our warehouse. Our stock numbers showed we had the item on hand but there were actually none in the warehouse. As such, we've been attempting to get it daily from our suppliers without success. Our system will automatically refund any unshipped items after a few weeks or you can request a refund at anytime should you no longer wish to wait. I apologize for the inconvenience our error has caused. --------------- Shea Customer Service Representative Movie Mars, Inc. 1113 Technology Drive |Suite A Indian Trail | North Carolina | 28079 www.moviemars.com looks familiar its the same message. so i decided to write this and send it to them and se what that does