I tried the trial version of Sapphire cigs. I was trying the cigs and to my surprise they sent 3 more shipments after that. After the first shipment I have tried and tried to contact Saphire cigs online and by phone. The phone listed on my bank account was a fake number. I have tried to contact them about where is my refund. I to date can't contact them. Then shipments were sent back and I'm waiting on a refund of over $125.00. I like most can't afford to loose money like this, especially when it is just buying a trial version. I need my money back