i am a regular customer of a clear trip and always prefer to book the ticket from your platform. i booked the ticket from your site almost 1 month before i have to travel, they send me the E ticket on my same email address as normal. Keeping in mind that everything is normal and ticket is scheduled already, i went to airport on the scheduled date to fly back to my hometown. it was an immense shock and frustrated moment for me when i get to know my ticket is being cancelled by clear trip without any information and consent. i really struggled and suffered on the airport for almost 2 hours because airport administration totally refused to issue me a boarding pass. Immediately, i escalated this issue to your customer services agent and he stayed with me over the phone for almost 1 hour to help and support me. i am not sure what was the root cause, and who was responsible to put me in this issue but the thing is I SUFFERED ALOT. Even after struggling for 1 and a half hour, nobody from your team was able to resolve the issue. At the end, your agent advised me to buy a new ticket of the same flight from Riyadh to Lahore and clear trip will reimbursed this additional amount which is being paid by myself on the airport.