I had them do my roof and eaves troughs. The roof was supposed to be a Canadian Product. They switched that and I found out it was a US product when I received the warranty in the mail. They didn't care. Winter came and the eaves troughs leaked and Mother Nature creates ice rinks on my driveway. I fell. I have been calling and emailing for a yr. now. The eaves at the garage were not made the proper length so I could put my rain barrels under them. I told the guy when he was there, at least 3 times "Not to the ground - short so the rain barrels could fit under." I think these people have a problem with eng. Josh tells me he is busy and will get to it. Guess what!? He rarely answers my emails and when he does "He'll get to it." But when? We are now into 2019 and I fell again. I am a senior and I don't need a broken hip. If that does happen, I have a good lawyer. Like the other comments, they make promises and don't keep them. And yes they leave a mess behind. DON'T BUY A ROOF FROM THIS COMPANY!!!