17 Nov, 2020 → by ClaimboUser736548
Failure of a 3 year old Trane Central Air Conditioner
1
Bought a new system in Mid July 2017. The install company has been out to my office to service and fix the AC 12 times. Every time out something new broken or some defect. Now the compressor went out and fan motor. Under 10 year warranty for parts, but I still have to pay $1000. Called Trane customer support. On hold 10 minutes and called back. Spoke with representative and she asked me what she wants me to do? Got nowhere, asked for another representative. On hold for 20 minutes. Trane is the worst product and service is even worse.Do not buy Trane