I bought a ticket for reminisce festival in St Helens from viagogo. They too the payment of £112 Order [protected]. When I got to the festival and got to the entry point, the ticket barcode failed because the system said the bar code had already been scanned in. The e ticket had the name James jones on it, but I assumed as I had made the payment via viagogo and had the email as proof It would be ok. I was not allowed into the festival despite spending the money for the ticket. I feel that if viagogo cannot sell functional products then they are selling under false pretences.