1 Jan, 2018 → by ClaimboUser699070
f77fp35p

1

I ordered this for a Christmas present. As soon as I had ordered I contacted you and notified that I had ordered b12 by mistake instead of B2 so could it be changed. Also sent email 8/12/17. No response and didn't happen. I ordered melatonin 7/12/17 and asked if it could be put in the same package. No response, didn't happen. The main package arrived with insufficient postage. I emailed again 28/12/17 to notify and ask for postage reimbursment. No response, didn't happen. I have collected the package with £13.66 surcharge for insufficient postage. I have b12 that I don't need. I had airmail cost for melatonin and b2 postage. I have had to waste time and money collecting and emailing that have not even be responded to. Very poor service. I can send more pictures or forward original emails if they will be even looked at as I only get automated responses.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Piping Rock Health Products you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.