I have been to so many offices of ooredoo and have registered the complaint in the system and have also submitted a written complaint form, no action has been taken. due to the Ooredoo staff error the company has charged me extra money and now are not reversing the amount. The written form was submitted in The Muscat Grand Mall branch on 16/01/2019 and this issue was first raised as a complaint in the ooredoo system on 27/02/2017.