23 Apr, 2019 → by ClaimboUser874
Escrow account
*SOLVED

1

Franklkn Mortgage Company has called my Insurance and requested they cancel my insurance. USAA called and told me that my Mortgage company was trying to have me pay them instead of USAA. They have recieved my Escrow refund and will not adjust my account. I spoke with a Supervisor named Chris and he told me; he wasnt going to transfer me to anyone and that he couldn't help me. The worse customer service I have dealt with. I have been dealing with since October 2018.
Helpfull? 0 votes

Post your comment:


Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Franklin American Mortgage you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2022 CLAIMBO.COM. All rights reserved.