1 Jan, 2018 → by ClaimboUser867067
Entering into my room without any prior intemetation of the guest.
*SOLVED
1
Myself piyush jaiswal from india staying at your property since yesterday, my reservation is made for 3 nights in your paris pullman montparnasse hotel. I had gone through one incident just now with respect to your property. Me and my wife both were sleeping in the room, we were at the property by 8:30 PM, & just now around 11:30 pm housekeeping lady entered into the room without any prior intimation to us i.e. without our call. In the mean while with some noise when i waked up then she suddenly shocked and saying sorry sorry your bath-gown are here sir. But we didn't make any call for such kind of bathing material you can cheek it through your system also. When i have make a complaint regards to this at hotel reception desk then they were saying that its just a mistake from our housekeeper. If with any kind of reason its being mistake also then with whose permission she had a right to come into the guest room with a master key access without the guest permission. And also let me know with such kind of happened event at your property, is it safe to be at your property. Now i am really scared about such happening. Kindly look into the matter at the early. Awaiting for your response.