13 Jul, 2008 → by ClaimboUser957424
Eastcoastaquaculture.com
I purchased aquarium light bulbs from this company, which also uses the websites: SaltyLiveStock.com CheapPetProducts.Net DiscountedPetProducts.Net www.eastcoastaquaculture.com I placed the $100 order on June 1st and paid via paypal. Paypal deposits the funds immediately in the sellers account. The company, however, informed me after two weeks that they were still "waiting for the check to clear". After another two weeks, when I inquired as to the status of my order, the company told me that they had received the light bulbs broken and were now waiting for another shipment. Finally, my order was shipped June 27th, about a month after I placed the order. They packaged the LIGHTBULBS in one sheet of bubble wrap with tape around it. No box, no padding. Of course they ALL BROKE in the 2 WEEKS that it took for the PARCEL POST SHIPPING. The company has now informed me that, "glass products are not returnable/replacable due to damage once the product has left our premises! PERIOD!" I am writing so that perhaps other customers/consumers do not buy from this company. They have very shady selling practices and horrible customer service.