Customer service returns emails but does not fix the problem. I think this company scams people, doesn't have products to deliver, and strings you along until you finally either take them on in a war or lose your money because you are sick of their nonsense. Don't buy anything from this company!! I ordered a dress in March 2018; it was suppose to be delivered in 5-7 days; never came; correspondence with fashionmia..."we are sorry" it will take another 15 days; then requested refund; said they'd give refund but had to jump through a bunch of hoops and was told refund wouldn't process for up to 25 days; told them that was unacceptable and they said they would give me immediate refund...yeah? I still haven't received refund.