I purchased two dresses from DressLily that I finally received yesterday. Dresses were packaged so tightly together, which caused them both to be so wrinkled. But that was not the main problem. One dress had a zipper and it had someone hair stuck in it! That was extremely disgusting! They also sent me the wrong colors, I ordered two black dresses but dresses I received were grey. Dresses were very poorly made and quality was very poor. Neither one of the dresses had a tag on them to reflect they were new. And they actually looked used, especially the one with the zipper. Neither dress had a tag to tell you how to wash it, or how to dry it. I was very disappointed. Lesson learned and will never order anything else from DressLily again! The returning process is a real nightmare, because things they sell don't even have a shipping label. Horrible company!