11 Dec, 2019 → by ClaimboUser643154
Don’t buy a Kenworth ever IMO

1

In November/2017 I bought a 2018 Kenworth T300 and was so excited to start my company with this flagship truck.Boy was I stupid,where do I begin.Just over 100 miles on it I started getting a red trans light pop on every so often.Called the dealer said not an issue.Fast toward 28,000 had to replace shifter pad internal computer for transmission which wasnt in communication with shifter pad.Was down for a total of 31/2 weeks since then its been towed back to the dealer or my mechanic a grand total of 11 times for various reasons.The most recent is a oem engine harness at 140,000 miles rubbing through on the frame rail total cost $3,700.00.total times towed 11 down time 4 months.End result I have to close my business and file for bankruptcy because I lost every single client I had because of reliability.Best part is I be called to complain sine August 17 2019 and still have gotten no response.Thank you Kenworth the single worst company and customer experience Ive ever dealt with in my 44 years on this planet.I have 2 little kids and a mortgage Im struggling to pay for now because of your garbage product you sell to guys like me trying to earn a decent living.The Cadillac of trucks what a joke you should be thoroughly embarrassed
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