4 May, 2019 → by ClaimboUser741936
DO YOUR RESEARCH – TERRIBLE HOMEBUILDER

1

Steer clear from this homebuilder if you are considering building. The quality, communication and service is pitiful. We have been in our home going on three years and it has been nothing but a nightmare trying to resolve issues. Do your research – there are plenty of other reviews out there and news broadcasts about this builder. Here are just some of the items we had to bring to DRB’s attention which is pretty alarming. 1 – Inadequate HVAC System that does not perform to the warranty code. Our contract says two systems are standard for our neighborhood. They only installed one. Rooms are freezing or saunas depending on the season. We brought this to the attention of DRB and all of a sudden the new homes have two systems with more output. Also, the HVAC calculations they provided us had errors. They aren’t willing to correct our home. They have tried to “fix” it, but you can’t fix something that isn’t right in the first place. We had two 3rd parties look at the HVAC and both said the home is drastically undersized. 2 - Kitchen configuration was wrong. A day before closing they installed the microwave and realized it wouldn’t open. In addition, the picture of the “gourmet kitchen” option we were shown didn’t match what they installed. In the end, they had to replace about 75% of the kitchen to make it work, but it wasn’t without a hassle. They wanted to compromise, but that wasn’t acceptable. We wanted what we paid for. It still isn’t correct to this day, but frankly, we were sick of dealing with them on this matter. 3 – Support pole placed in center of basement which made no sense especially if you planned on finishing the basement. Supervisor told us they had two sets of plans they were working off of by accident. They ended up removing the additional beam and pole. 4 – Hole in garage door. I asked the supervisor to fix. The fix was to put the service company sticker over it. 5 – We did have our basement finished after closing by our own subcontractors, thank goodness. Unfortunately, the ceiling panels were hung wrong by DRB. They were done just enough to meet code. A lot of them had to be ripped out and re-hung by subcontractor. 6 - The carpet was installed over large holes in the wood floor boards that never got patched. So, you would sink down in them if you stepped in that area. We eventually ripped out the carpet which was an upgrade, but total junk, to install laminate flooring. What we found underneath the carpet was a disgrace. They never cleaned or swept before laying the carpet. Tons of dirt, sawdust, pieces of wood, a razor blade… They just laid the carpet right over it. That is some great attention to detail. 7 – We had our duct system cleaned. They found soda cans, garbage and building materials throughout the ducts. 8 – The wiring for lights/fans in the bedrooms didn’t work. 9 – Concrete sidewalk and walkway started disintegrating after a year. When they repaired this – they damaged a section of the stone on our house. It took them 6 months to fix that. 10 – Carpet has needed stretched twice now. We paid for the upgraded pad as well and it is junk. It needs stretched again. 11 - Thirty feet of missing gutter apron caused rain water to get into home. This ultimately caused a leak and water damage on our ceiling. Who is doing their “3rd party inspections” ?? 12 – DRB installed siding on the front of our home where stone was supposed to be. 13 – Outside garage lanterns weren’t installed in the right location. 14 – Our home was built so close to the easement that the township would not let us get a deck permit. No deck meant a 12 foot drop from our morning room sliding door. DRB had to get a variance from the developer. 15 – We told the sales rep we wanted the same layout as the model which had a large 2nd floor laundry room. Once our home was framed it was just a small closet for laundry. She didn’t realize it was an upgrade to get the larger laundry room and told us what we saw in the model was standard. Sales rep also didn’t have all the granite samples for the kitchen. We would have picked different color granite had she had it with her. 16 – Crooked outside columns. 17 – Our lot was completely flat upon purchase and now each side of our property is a cliff to each neighbor’s house. In addition, the good topsoil was stripped off and sold while we were left with logs, stumps, twigs…
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