First of all, none of the customer service reps understand English! I tried explaining to them that I purchased a voucher for a "Four-Week Introductory Weight-Loss Package and Eight Lipotropic B12 Bioenergetic Tabs" FROM LIVING SOCIAL &;;; made the appt with the doctor who pushed his $1899 program on me. Long story short, I gave him permission to run my credit, but not to make the charge. In less than 2 days, I told him that I wanted to withdraw my application and I was not interested in doing his program for several reasons. HE ALSO NEVER EXPLAINED THE INTEREST RATE WOULD BE 26.99%! Not only did was the withdrawal my application not done for the $1899 charge, somehow, I was charged ANOTHER $1899 in addition to that! I WAS/AM LIVID! These idiots do not know that $1899 - $1899 = $0.00!! Simple arithmetic people!!! I have been fighting this since 11/2018. I even had my brother call & they did not understand him either. They are ruining my credit & my life (and I suffer already from panic & anxiety disorder). DO NOT GET INVOLVED WITH THEM!!!