I bought a used Ford Escape 2 months ago, already the AC needs major repair to the tune of 1400.00 I have reached out to Galpin, they keep telling me someone will call me back to arrange to have my car serviced. When I tried to make an appointment I was told I would have to wait over a week to even get my car in. They truly just give you a run around and only care about customer service when they are trying to get you to purchase a vehicle, after that Good Luch