8 Dec, 2014 → by ClaimboUser845836
Do not buy from this dealer!

3

I bought a 2003 BMW 325i from Jake Alexander Auto Sales in Salisbury NC back in September. The car had relatively low miles at 111k. I was told there were no issues with this car. I was even told by the owner, Steven McCullough, that Randy Hall Automotive had done a thorough check up of this car before he sold it to me. Randy says he never saw the car before I brought it to him for repairs within a month of purchase. The first weekend I had issues with the car. I called Steven and he said to take it to Randy Hall which I did. Randy did a bunch of work on the car...replaced some things including the brakes and then it seemed ok. At this point Steven has covered the repair costs since I told him from the beginning that I had issues. He told me numerous times, "We will take care of you". A couple weeks later I had more issues. The car wouldn't shift from Reverse to Drive...Steve then gave me a loaner car and sent mine to a friend of his who works on BMWs. "Peter" replaced a sensor and some hoses. He also told me my car may possibly need a new transmission. An independent transmission guy told me that same thing!!!! I panicked as I bought it in good faith because of what awesome condition the car was in according to Steven. I have had nothing but issues with this car from the beginning which are noted by the dealership because I've been by there and called many times with these issues. I went with my boyfriend to a Christmas party this past Saturday night and we got less than one mile from my house and the car felt like it wasn't getting gas. It slowed and RPMs went way down several times. We turned around and took it back home and got his truck instead. Yesterday I was on my way to Peter's to let him check it out since he works on BMWs and it cut off and left me stranded on the side of the road. I will never go back and I will tell everyone I know to avoid this dealership. I feel Steven KNEW this car was a bad one when he sold it to me!!
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