Employee Rich, of the self checkout area for the Monroe NY store is a grumpy old *** He is rude, impatient and talks down to customers. I am an avid customer of this store for the past 20 years and have never experienced an employee so rude as him. So much so I was taken back by his brash approach to a simple check out mistake in which he seemed irritated to fix. That. Is. His. Job. To help customers through the self checkout lanes. If he cannot do so with integrity, a smile and a friendly disposition then he should be removed from that role. User's recommendation: Avoid self checkout if you don’t want to be treated like a petulant child.