STAY AWAY. Delivery took much longer than expected being they are on the east coast and I'm on the east coast. Ordering was easy, but trying to get a tracking number for the shipment was impossible. I called customer service twice. Each time got a different reason as to why it hadn't shipped. The first person there told me it was because I ordered Juzo knee highs with silicone band. She claimed they come without the band and it takes time to sew in the silicone band. I never heard of anything so rediculous and should have canceled. When the shipment never arrived and my email requests for a tracking number were ignored. I called customer service again and spoke to a rude man, Brian told me the order would have shipped, had I not ordered the bottle of liquid stocking detergent. ( So the 1st delay was because they had to sew the silicone bands on and now I guess they need time to mix and bottle a batch of detergent. ;) The stockings are not holding up well. With less than two months of alternating use and using the detergent they recommended and supplied. The stockings aren't compressing and one has a small hole. We have been using the same Juzo silicone band model stocking for years obtained from our health care provider and then via the Internet.. They come from Juzo with the silicone band and have consistently provided the correct compression and held up well. Makes me wonder if compressionstockings.com is selling old expired stockings. Or are they putting together something cheaply and using the Juzo name? I emailed compressionstockings.com seeking replacement or refund. I'll post an update.