1 Jan, 2018 → by ClaimboUser846881
delay in flight without compensation
2
On the 22nd of October my flight Helsinki-Berlin (via Stockholm) was delayed, causing a re-route via Munich, and arriving 3:30 hours later (see attachments). I opened a complaint in SAS webpage with case ID 1302732, but they denied my issue, without giving any proof. According to EU regulation 261/2004 art. 6 a) I am entitled to receive compensation. Other passengers in my case received compensation so problem 2 is this different treatment. I demand a fair compensation for the caused trouble, as arriving so late also created problems at destination not being able to use public transport. Thanks for the help Pablo Fernandez