Dear Sir/Madam I would like to express my disappointment in the way I have been treated with the TAGHEUER Bezel exchange. I bought my CW2 Item Ref SBF8A8014 serial number AN1380HR7150103 last year and suddenly, the bezel fell down due to manufacturer defect. I sent it to the TAG HEUER dealer in Riyadh KSA back in November 16, 2019 and UNTIL TODAY, 5 MONTHS LATER, the watch is not fixed yet. shouldn't you either grant me store credit for me to exchange the DEFECTED watch and get a watch that works or please inform me until when, I will keep waiting without a watch? is this customer satisfaction???? Michel Deek [protected]@gmail.com +[protected] Awaiting your answer Thank you