I have made a purchase from the company for a specific amount, needless to say I was charged the proper amount. I used the credit card payment option as a non paypal customer, unfortunately days after I was accessed a fee from the company that caused my account to become negative, additional I was charged a Overdraft fee for the amount of $35. Well, after informing the company regarding this charge they have continued to deny that it was them, I spoke to paypal which clearly informed ne that it was not accessed by them. The company continues to deny the transaction, in addition makes excuses that maybe it's my bank yet it specifically states the companies name. To receive a unlock code I am confident that you can use any company thats out there, so electing to use Cellularunlock for future purchase will not ever happen as I will not deal with a company that would not take responsibility for there mistakes. This is my initial complaint, I will provide a more detailed explanation on my entire experience in a few days.