I am beyond frustrated with carson's. I ordered something through carson's thanksgiving day. It is december 19 and I still have not received my order. I have contacted carson's and the lady I spoke too, was very rude and did not want to help me at all. I asked if I can be transferred to talk to someone who can further assist me. She said no. She just kept saying no. As I asked for a manager she decided to transfer me somewhere else. I am now sitting here for 30 mins to be assisted. I ordered this for a christmas gift and now I see that it is not going to happen and I am furious !! I will make sure to let my friends and family know my horrible experience I had with carson's. I will not be a returning customer and start my shopping at a different department store like kohls that are more professional and will have my orders on time. Im here to let carson's know they have rude unprofessional employees and need to make changes.