2 Mar, 2018 → by ClaimboUser217315
Current resident Rianna Seattle

2

I have lived at the Rianna Apartments since May of 2017, when I moved into the apartments I realized I was paying higher rent for an older building but I was close the college and hospitals and was told the apartments were well maintained. I was also told they were secure with cameras on all exits. AVOID THIS PLACE! Upon move in I discovered rust around the drain, I was told the glaze had come off but it's okay from maintenance, they also told me they wouldn't fix it. It was to expensive, the washer leaked and they did get me a new one. The carpet began coming up which still hasn't been fixed. The exterior door locks have been broke. The gates to the secure parking garage. Dog *** and a dirty complex. The gates to the garages broke for a week and they wouldn't open! Last weekend my car inside the parking garage was broken into, along with other cars in the garage! Then my washing machine broke. The manager told me today they don't have cameras on all exits. THEY DID NOT HAVE SURVEILLANCE OF ME AND MY NEIGHBORS WINDOWS BEING BUSTED OUT! BUT THEY DID OF THE PERSON PUTTING GARBAGE IN THE RECYCLE BIN! Ironically a month or so prior management accused me of throwing trash in the recycling bin and sent surveillance footage of that! It clearly wasn't me! I WAS NOT THE PERSON IN THE VIDEO! I DO NOT KNOW THEM! AVOID THIS PLACE! UPDATE I received an email from the manager Toye stating she read my review. She did nothing to address the issue or discuss the complex adding CCTV cameras of taking other actions to mitigate risk! Instead I received this: “After reviewing your Yelp review and prior email regarding your concern for the lack of security cameras available for the garage, I was not sure if you were still interested in parking in the garage. Before I assign you another parking space it's important that I clarify a few things to ensure that we are on the same page:” Management clearly isn’t interested in fixing or mitigating issues!
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