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Defective items can be a frustrating and disappointing experience for any consumer. It reflects a lapse in quality control and can lead to a loss of trust in the brand or manufacturer. It’s crucial for companies to address these issues promptly and offer satisfactory resolutions to maintain customer satisfaction. A transparent and efficient returns or exchange process...
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I purchased a new battery for my iPhone 8 from Fixez.com and after I installed the battery into my phone – I went to turn on the phone and the apple icon just kept on flashing. As it turns out this battery had a faulty connector, it would just keep coming off of the portion of the...
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I ordered a watch LCD and paid for the promoted 2 day Fedex shipping (clearly listed on the purchase receipt) and they shipped USPS. The package never arrived and although the USPS automated system stated it was out for delivery for 5 days, conversations and claims filed with the USPS have it listed as lost at the...
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Oh god, what a horrible experience I had dealing with these guys! I WILL SURELY NEVER do any business with them again. Asked them to give me a normal tracking number, not a false one. It took them 3 days to do it. Slow, but ok. I checked the tracking number, it said that I already got...
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I received a poorly packaged product that was fragile. Upon opening, the item purchased was broken. I purchased a screen protector (shatterproof) item number 4-LG-2438, order number 114132X on 2/1/2017. I paid with an AX card, the item cost $6.99 & was part of a two item shipment. Upon opening the product, I found the product was...
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