Relative to the post by an individual in Australia please note that we quoted him prices in USD and he conveniently disregarded the USD part and sent the funds in Australian dollars which left a balance somewhere abound 5000 USD. In good faith we sent him NEW EQUIPMENT expecting the balance to be forwarded upon receipt thinking it was a simple misunderstanding. Wow, were we wrong! Shortly after receipt one of the units was dropped and damaged which necessitated the return to us for repair which we did, and sent the unit back. He and his wife had purchased a health supplement store is our understanding and he had intended to have his wife conduct treatments for pain and so forth in a treatment room there. Apparently there was some change of plan and that did not happen. The unit at last contact was being used for therapy and injury repair with MMA type fighters. There was a second unit which was intended for use by either his father in law or his father for the treatment of various conditions. After some passing of time this person decided to retire. Apparently he had not put a Plan "B" in place and then, demanded his money back even though he had not fully paid for the equipment, we had repaired his dropped unit, and began an assault on us making all sorts of empty and false claims. The issue was looked into by the BBB which found no fault with our business practices. We have been in business for over 20 years and have had ZERO complaints until dealing with this person. We have an excellent reputation and track record for customer service and quality products.