8 Jul, 2019 → by ClaimboUser683653
complaining about the general manager working at the ulta in buford georgia

1

Today's date is 07/08/2019 and I went into the Ulta in Buford Georgia to exchange a $50 product that exploded on me for a new one that resulted in me dealing with the general manager named Kevin who was not wearing a name tag so I had to ask what his name was and he specified that he was the general manager, he was African-American and gave me the worst attitude I have ever dealt with in my lifetime of shopping at Ulta. I am a premium card holder here at Ulta I do purchase a lot. To be treated with such nonsense and to have words mumbled underneath his breath about me was totally uncalled for when I had zero attitude with this guy all I was asking was for a new product because the one that I spent $50 on exploded on me. He also made me go back and get the product and then ended up following me back there without me even noticing and yells across the store "GOT IT" so I walked back there with my child for no reason whatsoever? He mumbled under underneath his breath that I was "snobby" and I may have caught an attitude as soon as he was disrespecting me? Wouldn't have you when you go to your favorite store to put even more money into it and have never dealt with something like that at that store before? I don't know who gave him the position to be a general manager but he sure as hell feels way too entitled and you need to reevaluate who you have working for you.
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