During Covid-19 Wageworks continued to collect commuter dollars up to 1505.00. When speaking to customer support for a refund or return to my company they stated that IRS rules states that they can do nothing but keep my money. This is outrages considering what we are dealing with in this country in the time of economic strife and covid-19. This is a perfect example how big companies and the government continue to rob and take advantage of the average citizen. I would rate this company 0 stars out of 5.