So its my first time using this product my hair is natural meaning I have had no relaxer and color . My natural hair color is a dark brown. My hair didn't come out the color I wanted which was blonde. But I do like the color it came out to be like a reddish blonde . But my thing is that my hair broke off in the back . I was losing hair after I used this product. So now my hair is short in the back. I followed the instructions sonim mot understanding why my hair fell out.