On 1/1/2021 I paid $1, 794.69 to Wage Works, a company that manages the COBRA coverage for Myrtle Consulting Group out of Houston, Texas. This amount was to be retroactive from 11/1/2020, or when my health coverage terminated. The coverage is through BCBS. Wage Works claims they sent the request to BCBS to activate my health coverage on 1/1/2021 when payment was made. I spoke to Wage Works a second time on 1/15 at which time they claim to have sent an urgent request to BCBS as result of our conversation. As of today, 1/19/2021 BCBS says they have not received anything from Wage Works. I'm out of pocket almost $1800 and still do not have insurance coverage. I'm having a major surgery on 2/11/2021 that has already been rescheduled one time due to this delay. Authorization for this surgery takes at least a week since preop tests have to be done the week prior.