I sent them an email asking for them to cancel my subscription because I have not been working and I felt like I was just wasted money on something that was not use it they gave me hell to cancel it kept trying to offer other things we stayed on the phone a very long time just for me to keep telling them no I do not want another offer please cancel my subscription she told me then I was still be charged just to cancel my subscription for the 39 99 it makes sense to me so I called and spoke with a so-called supervisor and I let him know that their email said that if I cancel before the 21st of the month that my card will not be charged because my original draft date is the 30th of every month so after about 10 minutes on the phone with him he finally said that he cancel it I get my bank account notification fan that Zilla charge me the 39 99 so they charge me anyway after saying that they canceled it so that I would not be charged then they charge me 18th of September instead of the 30th and this is after I've called and cancelled it they refused to stop taking money out of my account for something I have not even put to use one time they need to be shut down