I went into your arco location in Del Mar and hot gas and wanted a car wash. I entered the car wash code several times and it would not take it so I went inside. I am extremely hearing impaired and cannot hear in to speak to anyone. I told them I was hearing impaired and asked them to refund my money for the car wash. They refused. I dont have the receipt to get a car wash and they were VERY mean to a disabled person. Mean. Mean mean mean. Thats what your customer service is doing to disabled People. Shame on you. Then I called I to the main customer service number to make a complaint and the agent said he was going to call the Del Mar gas station and have them call me. I didnt receive a call.