See the email chain below. After months of tracking and then finally be told to submit to "Executive Resolutions" I get this from your employee. I will tell everyone I know to shop at Lowes or Menards from this point forward. DMR Darryl said: Your store at the time did not as many bottles of product I wanted to purchase. I was told by your service desk to order online. I did. Now you're going to deny me a $7.00 rebate with all the business I give Home Depot? Menards gives an 11% rebate on the purchase of sheds and even homes online. You are violating your statements that you will meet or beat your competition. Is this something you want me to post online as a comment or complaint for all your customers to see? I would reconsider if I were you and process the rebate. I asked for a receipt from the service desk and they would not provide one. The service desk either screwed up or your policy at the service desk doesn't make sense. Which one is it? Reply ASAP please. Darryl Rowinski I am very sorry for this inconvenience I was able to verify your submission, but We are unable to honor the bate request. Online purchases do not qualify for this offer. Rebate cannot be processed. Please refer to rebate terms and conditions for valid purchase, if your purchase was in store please request the Store Register Receipt for better assistance, you can do it online. If you would like to check the guidelines of the offer, or verify the retailer stores that qualify for this promotion, please visit our website homedepotrebates11percent.com. Thank you for contacting The Home Depot Rebate Center. Best Regards, Eliana Client Support Representative --- Original Message --- From: "Darryl" Received: 8/27/21 12:07:57 PM BOT To: [protected]@parago.com Subject: FW: RE Denial of rebate, Tracking #[protected] Received a call from Frank 8/26/2021 indicating I needed to forward the attached documents a second time. I explained previously, store did not have as many bottles of product I wanted. Ordered more product online to be sent to store I picked up the product from. Paid via credit card up front. Store did not offer me nor would they provide me with a register receipt for the purchase. They provided me with the products I purchased and nothing more. I'm owed a $7.80 rebate that apparently has confounded Home Depot? Send the rebate ASAP please. Darryl Rowinski CEO Business Credit Management Association-Wisconsin Hdq Voice: 262.827.2880 Ext. 222 Cell/Text: 262.719.3709 From: Darryl [mailto:[protected]@wcacredit.org] Sent: Wednesday, June 30, 2021 1:22 PM To: [protected]@bhengagement.com Subject: FW: RE Denial of rebate, Tracking #[protected] Wrong email address provided to me by chat person on my first try. Re-submitting for review again. Darryl Rowinski CEO Business Credit Management Association-Wisconsin Hdq Voice: 262.827.2880 Ext. 222 Cell/Text: 262.719.3709 From: Darryl [mailto:[protected]@wcacredit.org] Sent: Wednesday, June 30, 2021 1:10 PM To: '[protected]@rebateshq.com' Subject: RE Denial of rebate, Tracking #[protected] Re-submitting rebate for processing. Rebate denied because of the online receipt I paid that didn't match store receipt(s). Rebate due me of $7.80, please process and send ASAP. Paperwork submitted is attached. Purchased and nothing Darryl Rowinski N5W28974 Williams Bay Dr Waukesha, WI 53188