No response and I don't expect 1 to tell you the truth,,,, no one there knows how to deal with a lie 1 of their own coworker's told, apologizing does not fix the fact that Customer Care agent told me there was nothing that could be done,,,, hold your horses and watch,,,, I'll lite up Facebook with complaints just for starters,,,, it's about principles with me should have honored the offer of $153.00 refund and $400 voucher originally offered....