I ordered a yard waste container at end of June. I was told the container would be delivered on July 2 Nd and that billing would begin at that time. To date I still haven't received the container. I have called 3 times, spent a lot of time on hold, and was finally told I am being billed for yard waste even without container as I could provide my own container. I WAS NOT told any of this information initially. I have not put out any yard waste. Customer service was rude and unhelpful. I was told on call #2 there was a container for me so it's not availability. How difficult is it to deliver container? And how can you justify charging me for a service I have not received? I am disappointed and disgusted by the treatment and indifference I have been shown