14 Jul, 2021 → by ClaimboUser659803
WTW5000DW3
*SOLVED

3

We bought our washer in November 2020. In February 2021, we called for a repair because our washer wasn't washing our clothes. They came and repaired it and the gentleman that came knew exactly what the problem was and was in and out in 10 minutes. Here we are July 2021 and the same exact thing has happened! We cannot get an appointment for service for 2 weeks and we are now without a washer for this time. At what point would you consider this washer a lemon ? Why is my family being put out for a machine that is 9 months old and I have had to call 2 times for service? Poor customer service on whirlpools part…..
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