Specsavers Swan Center Birmingham. Had an eye test, ok, had my glasses 4 days later. The right eye was blurred, explained this to the guy at the counter. He told me to wear them for 3 or more weeks, to see if they were any better. After 4 weeks had to make an appointment this was in a weeks time. After six days had a phone call from them, the guy said, the optician wants to talk to you, is this ok? put him/her on. The optician said can you come in within the hour and I will see you then. Got to the store, booked in, sat at a desk and some guy came over and started to explain the optician can't see you she's in a meeting for the rest of the day. So I said where do we go from here? He asked why I was here I explained I was complaining about right eye blurred vision in the right lens. He looked at 4 years worth of previous glasses they asked me to bring. He said I will just alter the axis and you can try them on. The glasses looked better than they were, so I said I will try them and see how they go. He told me to bring them back if I have any more probs' Anyway they are no good for driving, as soon as I got the on and driving on the road absolutely rubbish, I have to squint almost eyes closed to see out of them. What I'm saying here is there any point in booking another appointment if they are going to cancel my appointment and fob me of again, with an assistant. My glasses cost me £260.00. Where do I go from here?