Tax Advances does not have a call center and is not associated with Best Buy. The person commenting on this blog earlier has identified the wrong company that they are complaining about. Tax Advances helps property owners pay their property taxes with the county that the property is located in and helps Texans stay in their homes. We do not sell a "product". Please review our web site to understand what we do at www.taxadvancesllc.com thank you Jerry Morrison President and CEO Tax Advances LLC Serving Texas